Operational resilience matters 24/7/365. Heading into the holidays, IT professionals rate outage prevention as an extra-high priority.
So it was no surprise to see continued media interest in Cockroach Labs’ recently released survey, "The State of Resilience 2025: Confronting Outages, Downtime, and Organizational Readiness.” 1,000 IT executives shared views on tech disruptions and their financial impact, collective insights underscoring the true cost of downtime to global business.
From DORA regulations to commenting on the 2024 holidays Starbucks app crash, Cockroach Labs – the minds behind the highly reliable distributed SQL database CockroachDB – provided valuable perspective on maintaining resiliency.
ITPro -- DORA and why resilience (once again) matters to the board
Resiliency is at the forefront of the EU's Digital Operational Resilience Act (DORA). In this ITPro article, Stephen Pritchard highlights our recent survey, which reveals that 55% of companies see IT disruptions and outages on a weekly basis – showing the growing need for robust and fault-tolerant database solutions. Key findings he cites include:
The per-incident cost ranges from US$10,000 to over $1m
Almost half of companies said that outages took two or more hours to fix
48% of executives said they were not doing enough to address operational weaknesses
CIO Dive -- Tech executives reassess IT resilience in CrowdStrike outage aftermath
In the months after the July CrowdStrike outage, fresh information and analysis is becoming available. This CIO Dive article by Matt Ashare highlights another finding of the Cockroach Labs survey, which reveals that over 90% of tech executives are aware of operational vulnerabilities that could lead to costly service interruptions.
Ashare interviewed Cockroach Labs Co-Founder and CEO Spencer Kimball about the far-reaching consequences of IT vulnerabilities. “The best companies have a long-term view on a constant and really determined evolution of their IT practices and resilience,” Kimball told CIO Dive.
Techstrong ITSM: Starbucks App is Down (Again) on Debut of Holiday Menu: What Is IT Fallout?
In this Techstrong ITSM article, author Jon Swartz delved into a two-day disruption of Starbucks’ mobile ordering app that left customers foaming at the mouth. Cockroach Labs’ Spencer Kimball was among the tech experts Swartz interviewed on this high-profile glitch.
According to Kimball, the incident highlights a severe disconnect for business leaders, few of whom address that “traditional disaster recovery strategies are insufficient in our always-on retail environment.” He further noted that while 95% of executives recognize operational vulnerabilities, nearly half of them acknowledge their organizations are falling short in resilience enhancement.
Bank Automation News -- Podcast: From disaster recovery to IT resilience
Bank Automation News is the home of “The Buzz” podcast, which recently hosted Kimball to discuss the critical shift from traditional disaster recovery to proactive IT resilience.
Key discoveries from the Cost of Resilience survey were central to the discussion. Findings of focus included:
100% of respondents experienced unplanned downtime in the past year, with 53% of financial services companies facing weekly interruptions
The importance of regular system updates and failover testing, with 62% of organizations neglecting updates and 71% skipping failover tests
The need for robust resilience strategies to minimize downtime.
Nasdaq Live from Marketsite -- Cockroach Labs: Celebrating the Redpoint InfraRed 100 List
In this video series from the Nasdaq stock exchange, Nasdaq Listings Host Kristina Ayanian explores the driving forces behind industry leaders. Kimball was a featured guest, discussing Cockroach Labs’ second consecutive inclusion in the annual InfraRed 100, which honors 100 transformative companies in cloud infrastructure.
Ayanian and Kimball covered the crucial importance of resilience, the growing momentum behind digital transformation, and much more in their informative conversation.
Scan the Internet for more CockroachDB news – we’ll see you in January for the next recap.
Learn how you can reduce the risk of downtime with CockroachDB, the resilient cloud-native distributed SQL database: Speak with an expert today.
![[image] IAM 1](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2F00voh0j35590%2F6Z5OSELImcwflanfU7CA3q%2F2ba8c5a578c1271dcba547d13744ff03%2FIAM_1.png&w=3840&q=75)
